Sunday, January 10, 2010

Silent era coming back

Back on April Fool's Day 2008, I envisioned a scenario where in the future, online news site readers would get a monthly quota of comments linked to their national ID card, and could buy more. We're not there yet -- "pay as you go" freedom of speech has not arrived -- but the clamps are tightening. As of January 1, one daily, Eesti Päevaleht (www.epl.ee), requires readers to sign in with their ID card before commenting. You don't need to be too paranoid to come to the conclusion that anything you will say on epl.ee will become part of your permanent record and stored in a large drive somewhere. Obviously this fear can be countered by the old argument that if you're honest, you have nothing to fear. After all, it's hard to paint this as a traditional restriction on freedom of speech -- no one is saying "you can't say stuff". But they are saying: "Stuff can only be said by YOU". There is something ominous, dampening and humiliating about being carded for expressing your mind. Even the whole business of trying to get your computer to read the ID card is not necessarily easy.

It would be nice if the epl.ee policy could be dismissed as a not very successful experiment in a desperately competitive market, a quaint effort by one gatekeeper (certainly not superior to other papers) to re-invest the medium with a cachet of respectability. And indeed, certainly it has not been successful -- in ten days, the public discussion has completely evaporated on epl.ee with the exception of a few in-house people and shills trying to get something going.

But the thing is, it's not just epl.ee. The movement to ban anonymous comments has been accompanied by a great amount of pamphleteering by a group of people it would not be unfair to describe as ideological zealots -- Ilmar Raag, Anvar Samost, and so on, clutching manifestos arguing for the end of trolls and the dawn of a new age of ethics. A one-soul, one-identity, one serial-number policy. There are literally reams of tracts online justifying the decision. It's all a bit much. The people who brought you the end of comments on EPL seem to want a broader cultural revolution where all anonymous commenting on news sites is ended. Probably it's the only way epl.ee could be successful -- as long as there are free-for-all comment forums, people will gravitate there, not to epl.ee.

The timing for snuffing out public dialogue on epl.ee is undoubtedly poor, on the background of perceived political disenfranchisement, in the middle of a recession, with a Reform government that seems afraid to lose power, and unemployment increasing. Sentiment against involvement in Afghanistan is high -- another inconvenience for politicians, including the President, whose empty platitudes about "fallen heroes" are routinely mocked in online comments sections of Estonian newspapers. Devaluation fears have not gone away...or rather, they have tbeen transformed into the conventional wisdom that when Estonia finally switches to the euro, it may not be at the current 15.646 kroon peg. To the establishment, it could be argued, online comments sections are a dangerous nuisance, a place for radicals to gather, spread fear and dissent with impunity. Journalists' articles themselves are often sloppy these days, and comments sections are often better-informed. Almost every other comments section I see includes a correction of fact "phoned in" by a reader.

**

Is the fear of anonymity and unknown avatars justified? Is anonymous commenting really impoverishing discussion or turning newspapers into a bathroom stall?

Sure, there are pragmatic and idealistic arguments against anonymity, too. First of all, news sites have their own asses to cover, as it were.The Supreme Court ruled last year that they can be held responsible for what posters post.

Libellous comments are hard to police. I do understand the concern about individual reputations. It's easy to pass off hurtful statements in a sneaky way, or to repeat hearsay. Take the Supreme Court case, which concerned Vjatsheslav Leedo, a ferry owner who was accused falsely by a commentator of dumping prostitutes overboard on the Saaremaa line. He sued successfully and the website had to pay damages, but the damage was done. Statements can be nested in many ways to blemish a person's reputation or restaurant. People argue how many hookers there were -- after all, they were forgotten women no one cared about -- and the thing can get out of control. Of course everyone knows Leedo didn't dump any prostitutes; if indeed he hasn't stopped beating his wife, maybe she planted the story about the dead hookers?

The above is a extreme joke, of course. No one has any idea what was really claimed about Leedo because it has been scrubbed so thoroughly from the public record. Personally, my anonymous avatar thinks he's a major asshole for being so hung-up about his reputation -- as another blogger might say, "ur doing it wrong if you get trashed in a public forum". It could well have been that the original offensive comment was something on the order of "LEEDO IS AN ASSHOLE", perhaps in all caps. Always a good debating strategy -- screaming your opinion makes it more compelling, doesn't it.

But this brings up an important point. Perhaps other people's experience is different, but although the comment forums are often derided as offensive to the maximum degree, I have never seen a comment on an Estonian site that is truly vile and repulsive -- I have never been even close to hitting a "report" or "complain" link -- whereas I can go to the movies at Coca-Cola Plaza and see Antichrist, which is probably far worse than anything that has appeared, even on delfi.ee. I don't see anything that's truly persuasive. On Postimees, the audience can "thumbs up" or "thumbs down" comments. This is a sort of vox populi that keeps things a bit real.

So I really don't see the spectres that other people see. I don't think Internet comments have the capacity to galvanize or radicalize our thinking and incite mass hatred. Not in a place like Estonia, which is highly rational-minded. I think trolls are not that clever. It can't happen, unless the troll is also moderator. People aren't stupid.

Can I prove it? No. But can the other side prove that anonymity can lead to radical thought-mobs running around with conceptual firebrands? No.

**

Of course, maybe I overestimate Estonia. I continue to suffer from this notion that Estonia is a libertarian, laissez-faire, intellectualy cool place where people don't get too hung up about perceived insults and salty language. Or monuments. I want Estonia to be a hip, progressive experiment. This is delusional. The truth is Estonia it has clearly distanced itself from such a direction and grown to be a rather serious and grown-up country. Alcohol is becoming frowned on in more and more settings. The Royalist Party is no longer playing jester in parliament. The headiness of the 1990s is long, long gone. Some of the humour is gone. (Not all -- Rein Lang, the minister most associated with the movement against anonymous comments a few years ago, once showed up at a party appeared costumed as Hitler. Clearly he has a sense of humour! Not one shared by you or by me, but still, a perhaps telling streak of impishness.) But po-faced political correctness is on the upswing.

The country's leading satirist Andrus Kivirähk recently released a collection of pieces writing under the nom de plume "God" and some people were miffed, even though it was just a reprint of pieces that had already appeared in the newspapers.

The topic of Kivirähk brings up an interesting question. If Kivirähk wrote a "God" piece for Päevaleht and wanted to reply to a reader in character, he could not do so. First, of course, he would have to jiggle his ID card in the slot and (if he's using a Mac) make sure Firefox downloads the right certificates, and then...finally the witty riposte from "God" would appear...well, under Andrus Kivirähk's real name. Another one of Kivirähk's characters would have a tougher time: Ivan Orav has a double strike against him, being dead and fictional...

I'm sure there's a solution for this -- to allow "God" to have a say without issuing him an ID card. But still, what a colossal drag. The hubris of these serious people who think they can resolve the problem of broken eggs by walking on eggshells...it's hard for me to take.

17 comments:

Flasher T said...

EPL's experiment is most likely driven by recent legislation that made newspapers legally culpable for failing to moderate away comments that traverse the boundaries of libel or incitement of hatred. I don't think it is unreasonable to hold registered media to a higher standard than individual blogs or picket signs.

(I also distrust anonymous statements implicitly, and have long since come to terms that anything one puts on the Internet will eventually become public.)

they have tbeen transformed into the conventional wisdom that when Estonia finally switches to the euro, it may not be at the current 15.646 kroon peg

I really wish you wouldn't confuse the verbal diarrhea of attention-starved pundits for conventional wisdom. Devaluation never made sense, and it still doesn't.

I have never seen a comment on an Estonian site that is truly vile and repulsive...People aren't stupid.

Wahey. You've not been paying attention. Also, claiming a man has murdered multiple people is neither vile nor repulsive in which universe?

Speech influences thinking, and reading influences perception; if you read enough false claims from enough non-credible sources... 1.3 million lemmings can't possibly be wrong.

Enforcing responsibility for public statements is not tantamount to criminalizing criticism. Building a society where dissent is tolerated and embraced, and where people are proud to dissent publically, is a noble experiment indeed.

Rein Lang, the minister most associated with the movement against anonymous comments a few years ago, once showed up at a party costumed as Hitler.

An excellent example. He didn't show up to a party dressed as Hitler. He cameoed in a theatrical play, reading a monologue attributed to Hitler, in the usual costume worn by the actor who normally plays the part. It was still inappropriate for a politician and a big error in judgement, but the details are relevant, and it is the anonymous wordstream that blurs them out.

Kristopher said...

I corrected the Lang part. Not sure whether t is because of the anonymous wordstream, as it could be due to fallible memory. I went on the record under my real identity fairly confident that it was a private party.

Is it really vile or repulsive, even if it is clearly false? Reminds me of a graffito seen on the Key Bridge: "the pope is a big fat lesbian". I haven't seen anything I would consider vile, and as far as I'm concerned, "notice and take down" works.

But your points are excellent ones, eloquently expressed. Seriously.

Anonymous said...

As a foreigner, I am now out of luck commenting on EPL. I don't have Estonian ID card. I do speak Estonian and I do follow the events there. So, I chalk it up as a minor loss and move on to Postimees or Delfi. Or here. I'll make my last stand here when the time comes.

Anonymous said...

Spot-on. I think this is an establishment thing. There's no proven pattern that anonymous comments result in anything grievously harmful but people want to paint it as such because it's hard to control.

I will say that if there are bots with artificial intelligence, anonymous comments could be hijacked. Who knows how close such a day is.

Anonymous said...

"Police: "Open up. We want to make sure you're not doing anything illegal."
Guy: "You can't come in without a search warrant."
Police: "Why not? If you're innocent, you have nothing to hide!""

Then there is the last line of this dialogue, which never gets included.

Guy: That's right, I have nothing to hide, so quit wasting my time, your time, my tax dollars and fuck off unless you have a warrant.

Justin said...

If newspapers are responsible for the comments, why don't they just let users mark a comment as inappropriate, then the moderators can review it and delete it if necessary. I believe epl.ee used to do this, and I've seen many websites both inside and outside Estonia that use the same strategy.

I think the new policy, since only EPL has implemented it, will result in a big decrease in readership (the new website design contributes to this also I think.. I find it hard to scan for headlines).

Kristopher said...

There are no international stories today; nothing on Haiti, for example. So maybe it's a complete shift to something more like a domestic news analysis forum.

I think they ought to put half the effort that they put into the rules into a mission statement and good reporting.

Anonymous said...

On Haiti ...http://exiledonline.com/homage-to-haiti-a-war-nerd-classic/#more-16946

Mingus said...

Some of the most disgusting stuff you can read is consistently in the comments sections of various news articles. It seems especially bad in Estonia. I don't comment because it won't make a difference in the opinions of some of the idiots that post there. But let them show the world their ignorance and hate. EPL is also a privately operated company and I believe they have the right to do what they want. No one is stopping these commenters from opening their own blog and continuing to be anonymous, like me.

However, requiring the use of government-issued ID is an issue I can't wholly agree with, and I think it would make an interesting court case.

What's wrong with just having a moderator, reviewing all comments before being posted? Oh right, you'd have to pay someone for that, and we're in a recession.

Anonymous said...

I often skim over the original article and then dive directly into the comments where the action is. You can find more quality there often times. Just get a good mouse with a scroll feature. And then you can just kick some random ass and feel good about life. What is there not to like?

F power!

Martha said...

Kaarel Tarand just had a piece about this topic. Saw the print version, not sure which of the dailies it was in. He thinks people should pay to comment. I am all for freedom of speech, but I think the anonymous bloggers - who are often paid party activists - generate a lot of hatred and disinformation, all out of proportion to their actual numbers in this small country. Lots of vile and repulsive and racist and slanderous posts are also made. I sometimes wonder what various Embassy people think when they read these - what kind of impression does it make of Estonia? Hatred, prejudices, small mindedness, racism. Finally, I cannot imagine an intelligent person skipping the article to go straight to the comments.

Anonymous said...

Good for you, Flasher T. Yes, indeed, the Lang example used in this post is a perfect illustration of the problem.

Kristopher said...

I read the Kaarel Tarand piece in EPL, and frankly I was disappointed by the level of argument. Not just because of my own opinion on the matter. (I couldn't comment on it either, because I can't get my ID card reader to work with the interface. :D So not sour grapes -- the technical solution is flawed.)

Mihkel Mutt wrote a piece representing the other side in Postimees on the same day. I thought it was better- argued and it also generated lively debate in the comments section.

Once again, it should be stressed that I have never seen a genuinely offensive/abusive comment, and such comments are maybe 1% or less of all comments. As far as I'm concerned, "notice and take down" works.

If you have examples that show otherwise, I look forward to them!

Justin said...

Looks like EPL.ee dropped the ID card requirement, though you still need to register.

The level of comments is still much lower than it used to be (0-2 comments per story compared to 20+ in the old days), so I think they really killed off their web audience when they moved to the ID card thing. I think it was partly influenced by the page redesign also -- I find it hard to navigate.

Would be interesting to see traffic numbers for EPL in January versus a year ago.

Kristopher said...

Well, it's nice to be right for a change. :) About EPL shooting themselves in the foot.

I think the ID card requirement is still there -- you just need to use it the very first time. Then they issue you a username and password.

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